Winter Sale : 20% OFF Any In-stock RPNB Safe, Promo Code: Winter20

Free Shipping on All Orders

support

  • How long will it take to get my order?

    Orders will take 5-12 business days to arrive. Delivery details will be provided in your confirmation email.

  • What to do when the battery is hot?

    Please check whether the positive and negative terminals of the battery are correctly connected

  • What to do when the battery box is rusty?

    Please check whether the rust of the battery box is caused by electrolyte. We recommend you clean the leakage with a tool (blade) before inserting a new battery

  • Whether RPNB products are fireproof or waterproof?

    Some of our products are not fireproof or waterproof. Please pay attention to fire and water when using the safe.

  • Whether RFID Key Fob / RFID Card can be deleted?

    Registered RFID Key Fob / RFID Card can be deleted.

  • Whether the safety cable can be lengthened?

    Safety cable has only one size (1m) and it cannot be extended.

  • Whether the password can be deleted?

    Registered passwords cannot be deleted. Setting a new password will overwrite the old one

  • What to do if you lose your keys?

    Keys can be ordered directly from our website. Please provide a valid order number when ordering keys. If you cannot provide the order number, we can not arrange the key for you.

  • Is there a DOJ certification?

    We have 5 DOJ-certified safe models, RP1136, RP311F, RP2004, RP19005, RP19001F.

  • Where are RPNB safes made?

    Our products are designed in the USA and made in China.